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Questions? Answers.

Everything you want to know about Rewardly β€” no fluff.

The Basics

What is Rewardly?+

Rewardly helps businesses earn more repeat revenue through digital loyalty cards and vouchers that live in customers' Apple & Google Wallet. No app download required β€” for you or your customers.

How does it work?+

You design a card, share it via QR code, link, or social media. Customers tap once to add it to their wallet. From there, they earn rewards, receive your push notifications, and buy your vouchers β€” all from their lock screen.

Do my customers need to download anything?+

Nope. Apple Wallet and Google Wallet come pre-installed on every smartphone. Your card is one tap away β€” no app store, no signup, no friction.

What types of businesses use Rewardly?+

Coffee shops, restaurants, salons, gyms, retail stores, wellness studios, and pretty much any business where repeat customers matter. If people come back, Rewardly makes them come back more.

Pricing & Plans

Is there a free trial?+

Yes β€” 14 days, full access, no credit card required. Build your first card and see results before you pay a cent.

Can I switch plans?+

Anytime. Upgrade when you grow, downgrade if you need to. Changes take effect on your next billing cycle β€” no penalties.

What payment methods do you accept?+

All major credit cards (Visa, Mastercard, Amex) and PayPal.

Are there any hidden fees?+

Zero. No setup fees, no per-transaction fees, no surprise charges. You pay your subscription β€” everything in your plan is included.

Features & Capabilities

What card types can I create?+

Six types: stamp cards, points cards, discount cards, membership cards, gift cards, and digital vouchers. Mix and match, or use them all β€” your call.

How effective are the push notifications?+

Our push notifications see an average 90% open rate β€” compared to ~20% for email. They land right on your customers' lock screens. No inbox competition.

Will it work with my POS system?+

Most likely, yes. We integrate with Shopify, WooCommerce, Square, Toast, and 50+ other platforms. If you use it, we probably connect to it.

Can I sell vouchers and gift cards?+

Absolutely. Create digital vouchers with their own shareable microsites. Customers can buy them for themselves or gift them to others β€” it's a new revenue stream that runs 24/7.

Support

How fast is support?+

Depends on your plan: 48-hour response on Starter, 24 hours on Professional, 12 hours on Business, and dedicated support on Enterprise. But we aim to beat those numbers.

Is there documentation?+

Comprehensive docs, step-by-step guides, and video walkthroughs. Most businesses are fully set up before they ever need to contact us.

Can you help me migrate from another platform?+

Yes. We'll import your customer data and loyalty balances so you can switch without losing a single customer or point.

Do you help with onboarding?+

Business and Enterprise plans come with dedicated onboarding. We'll help you design your first cards, set up integrations, and train your team.

See your first loyalty card
live in 30 minutes

AI Setup Coming Soon

Book a quick call β€” we'll walk through your business, build your card together, and get you live before the call ends. Or let our AI do it for you.

Set it up now with Rewardly AI

Free 14-day trial Β· No credit card required