Bookio integration with Rewardly

Bookio × Rewardly: a loyalty program with bookings right in the wallet

If you use Bookio and are looking for a way to connect bookings with a digital loyalty program, the integration with Rewardly lets you do it without unnecessary extra work.

The customer has their Rewardly card right in Apple Wallet. Or Google Wallet.

The card automatically shows their upcoming booking, including the date, time, service name and duration.

You can find out more on our website about Rewardly cards.

Why Bookio and Rewardly

Bookio is one of the most widely used booking systems for beauty salons, hairdressers, wellness centres, spas, fitness studios and clinics in Central Europe.

Businesses use it to manage appointments, capacity and staff, and customers book online simply and quickly.

Rewardly moves the loyalty program straight into the customer's digital wallet.

No extra app, no plastic card and no complicated process.

When you connect these two systems, you get something very practical.

The customer automatically sees their upcoming booking on their Rewardly card, and the card updates in real time with every change.

How the integration works in practice

The whole process is designed so that staff do not have to do anything extra.

The customer creates a booking through Bookio.

It can be through the website, through the app or entered into the system by staff.

The moment Bookio confirms a new booking, it appears on the card.

The system finds the customer by their email address, links them to their card and writes the booking details directly onto the card in Apple Wallet or Google Wallet.

The customer then sees the date and time of their next visit, the service name, the duration of the treatment and the current booking status on the card.

If the appointment changes, the card updates automatically.

If the booking is cancelled, the details disappear from the card.

Everything works in real time without any manual work by staff.

Four events that drive the whole process

The integration responds to four key events.

The first is the creation of a new booking.

That is when all the details of the upcoming visit appear on the customer's card.

The second is a change to the booking, for example a new date, time or type of service.

The third is a status update, for example when a booking changes from unconfirmed to confirmed.

The fourth is a cancellation, at which point the details are automatically removed from the card.

Each of these events creates a record in the system.

That gives you an overview of when the customer created the booking, how many times they changed it and whether they showed up in the end or not.

The loyalty card as a natural booking reminder

One of the biggest problems for salons and wellness centres is that customers forget their bookings.

Traditionally this is handled with SMS reminders, which cost money and easily get lost among other messages.

When the customer has a Rewardly card in their wallet with their current booking on it, a natural reminder is created.

The customer sees their card every time they open Apple Wallet or Google Wallet.

It is not an intrusive notification, but a natural part of their digital space.

On top of that, Rewardly also offers push notifications, which, unlike SMS, are completely free.

If you have a larger number of active customers, the difference in cost is very significant.

You can find out more about the communication options in our FAQ.

Which types of program you can set up

The Bookio × Rewardly integration is not just about displaying bookings.

It is a full loyalty program that supports several types of rewards.

Stamp program

The customer collects digital stamps for every visit.

Once they reach the set number, they get a reward.

For example, the fifth manicure free or the tenth haircut at a discount.

Points program

The customer earns points based on the amount they spend with you.

They can then exchange the points for services or products.

You can set different point values for different services.

Membership program with tiers

The more the customer spends, the higher the tier they reach.

And the higher the tier, the better the perks they get.

For example, the basic tier can have a 5 % discount, silver 10 % and gold 15 %.

Cashback program

Part of the amount comes back to the customer as credit for their next visit.

It is a strong motivator for repeat bookings.

Coupon system

You can create digital coupons for specific services or products.

This type of program is suitable, for example, for seasonal promotions, birthday campaigns or collaborations with influencers.

Discount program

You can give loyal customers automatic percentage discounts without staff having to enter them manually at payment.

Setting up the integration in a few minutes

The integration setup is designed so that businesses without a technical team can handle it.

The whole process takes place in the Rewardly dashboard.

In practice it works simply:

• enter your business identifier from Bookio, the Facility ID
• choose the loyalty card template on which the bookings will be displayed
• click "connect" and the integration runs automatically.

From that moment on, every new booking automatically appears on the customer's card.

Security and data protection

The integration puts emphasis on security at every level.

Communication between Bookio and Rewardly is secured.

The system has a 30 second timeout and can automatically retry requests when temporary errors occur.

Customer data is kept to a minimum.

Only the necessary information is stored, such as email, name and the details of the next booking.

Data is stored with strict permission controls.

Rewardly operates in compliance with GDPR, including the right to have data deleted.

Bookio + Rewardly versus traditional solutions

Most salons and wellness centres handle their loyalty program in one of three ways.

Either they use paper cards, which get lost and bring no data.

Or they offer discounts to regular customers manually, which burdens staff and increases the risk of errors.

Or they rely on their own app, which customers often do not want to download.

Bookio with Rewardly solves these problems differently.

The card is in the native wallet the customer already has.

On the card they see not only their loyalty balance, but also their upcoming booking.

Push notifications are free.

And you have a better overview of who your most loyal customers are, how often they come, how much they spend and whether they keep their bookings.

For businesses that want to go even further, Rewardly also supports other systems, including Dotykačka, Storyous and PapayaPOS.

Want to see how Bookio × Rewardly would work in your business?

If you use Bookio and want to connect bookings with a digital loyalty program, we will gladly show you the specific options for your business.

You will see how it works with Rewardly cards, what digital vouchers can do and which reward model will make the most sense for you.

For more information, you can also check the FAQ, pricing and plans or reach us through the contact page.

Conclusion

The Bookio integration with Rewardly turns every booking into an opportunity to build a relationship with the customer.

Automatic display of upcoming appointments on the card, free push notifications and several types of loyalty programs all work without manual work by staff and without SMS costs.

If you run a salon, a hairdresser's, a wellness centre, a spa or a clinic and use Bookio, this connection will help you reduce no shows, increase repeat visits and build long term loyalty.

Frequently asked questions

What is the Bookio integration with Rewardly?

It is a connection between the Bookio booking system and Rewardly that automatically displays upcoming bookings on the customer's digital card in Apple Wallet and Google Wallet.

Which businesses is the integration suitable for?

It is suitable for all businesses that work with bookings.

Especially beauty salons, hairdressers, wellness centres, spas, fitness studios, massage salons, cosmetic studios and clinics.

Which types of program are available?

A stamp program, a points program, a membership program with tiers, a cashback program, a coupon system and a discount program are available.

You can tailor each of them to the needs of your business.

How are bookings displayed on the card?

Automatically.

When the customer creates or changes a booking through Bookio, the system immediately updates their Rewardly card with the date, time, service name and duration.

Does the customer need to download an app?

No.

The Rewardly card is added directly to Apple Wallet or Google Wallet, which are natively available on the smartphone.

How long does it take to set up the integration?

About 2 minutes.

You enter the Facility ID from Bookio, choose a card template and click install.

Are push notifications really free?

Yes.

Push notifications through Apple Wallet and Google Wallet are free and have no delivery costs like SMS.

Is Rewardly GDPR compliant?

Yes.

The platform operates in compliance with GDPR.