All customers
Total customers, active customers, average spend and how often people return, for any period and across all your locations.
Loyalty Program Analytics
Know who's coming back. And who to win back.
Your wallet cards already record every visit. Rewardly shows you who comes back, how often and what they spend, plus your best customers and busiest days. Built for owners, not analysts.
- Included in every plan
- No setup
- 14 days free, no prepayment
Total customers
7,482
+9% vs previous period
Active customers
2,753
of 7,482 customers
Rewardly AI
See the whole business.
And every customer in it.
The customer overview shows how many people come back and how often. The customer profile shows the same for one person, visit by visit.
One customer
Spend and visits over the last 30 days, average order and how often they come in. Know your regulars by the numbers, not just by face.
See it
Know what's actually happening
An estimate of what your loyalty program brings in: your visits times your average purchase, charted day by day. Watch it move when you send a push.
Know when they come.
And what happened at every visit.
The visits map shows your strongest days over the last 30 days. For every customer you see each visit with its time, purchase and points.
Your strongest days
A darker square means more visits. Busy and quiet days stand out at a glance, so you can plan shifts and offers around them.
Every visit on record
When a customer came in, what they spent and the points they earned. All in one place, no paper cards.
Start free
Try free for 14 days. No prepayment.
Know when they come.
And what happened at every visit.
Your strongest days
A darker square means more visits. Busy and quiet days stand out at a glance, so you can plan shifts and offers around them.
Every visit on record
When a customer came in, what they spent and the points they earned. All in one place, no paper cards.
Start free
Try free for 14 days. No prepayment.
Reports give you numbers.
Soon, Rewardly AI will tell you what to do next.
Rewardly AI will work with the data your card collects. The sooner you start, the more it can tell you.
Start free
Try free for 14 days. No prepayment.
Rewardly AI
Coming soonChat with your data
Ask anything about your customers…
Case studies
Real numbers from real loyalty programs, from our own client data and the businesses that use Rewardly.
1,090
loyal customers back in the first two weeks after INCUPLE's app crashed
The coffee roastery lost access to almost 5,000 loyal customers in one night and moved to wallet cards: 41 new cards a day in the first weeks, 1,400 regular users after two months.
Read the case study70%
of direct visitors to a loyalty join page become members, against 28% from Instagram
Direct visits include QR scans at the counter. Overall 2 in 3 visitors join, and 98% open the page on a phone. From 48,848 join page visits at 229 businesses.
Read the data65%
of member visits come from the most loyal 20% of members
In the typical business the top 20% of members make 65% of member visits, while 39% of members have visited once. From 41,187 members in 60 businesses.
Read the data56%
of new loyalty members come back within 90 days
Café members are typically back in 15 days, restaurants in 18, beauty in 27. From 40,000+ cards across 50+ businesses.
Read the data2.7×
as likely to stay a year if they come back in their first month
54% of members who returned in month one were still visiting a year later, against 20% of those who did not. From 9,528 cards.
Read the data
“Our customers have literally fallen in love with it. They never forget their loyalty card at home anymore. We have everything under control and can see the statistics.”
Peter S.
Fern, Specialty Coffee · Café
Common questions
Total and active customers, new members, visits, stamps and points given, rewards redeemed, returning customers and the average days between visits. You also get a visits heatmap, your top customers and locations, and the performance of each program.
You can filter by day, week, month, year or a custom period, and by location. Spend figures, such as average spend per customer, need purchase amounts from a POS integration or entered in the scanner.
Your POS sees transactions, Rewardly sees people. A receipt can't tell you who is a regular or who stopped coming. Wallet cards identify the customer at every visit, so your numbers have names attached.
No. Customers, visits, stamps and rewards come from card scans, so analytics work from day one. A connected POS adds purchase amounts automatically, which fills in the spend and order value figures.
Yes. Every plan includes the analytics dashboard. Higher plans add deeper analysis and segmentation, listed in the plan comparison.
Read nextPlans and pricing
That is actually your advantage. Big chains see percentages, you see people. With a few hundred customers, every insight has a face, and the regular who is slipping away is someone you can win back.
Watch three things in the dashboard: how many customers join, how many come back, and how many rewards are redeemed. Returning customers and the days between visits show whether people come back sooner than before. You can export any view to CSV.
Go live today.
Two ways.
Book a 30-minute call and we'll build your card together, or let our AI set it up in 2 minutes. Your choice.
AI Setup
AI Setup in 2 minutes
Our AI designs your loyalty card, sets up your program and gets you live, all in under 2 minutes. No designer needed.
Set it up with Rewardly AI14-day free trial · No prepayment required