Dotykačka vs Papaya POS:
two ways to run loyalty at the till
Dotykačka and Papaya POS both work with Rewardly, but they sit at opposite ends. Dotykačka keeps loyalty values in the POS. Papaya POS keeps nothing and asks Rewardly on every scan.
The short answer
With Rewardly, Dotykačka stores points, a discount group and credit on the Dotykačka customer. Staff redeem by ringing up products Rewardly prepared.
Papaya POS runs loyalty through connected systems such as Rewardly. On each scan it sends the whole bill and applies the discounts Rewardly returns, so product rewards land on the right line and the customer can buy rewards with points at the till.
Loyalty side by side
What you get with Rewardly on each POS, and how each one runs at the till.
| Feature | Dotykačka View integration: Dotykačka | Papaya POS View integration: Papaya POS |
|---|---|---|
| With Rewardly | ||
| Loyalty card in Apple Wallet and Google Wallet | Yes | Yes |
| Push notifications to the card | Yes | Yes |
| How you connect Rewardly | Sign in with Dotykačka | Token plus three values in Papaya POS |
| How it runs at the till | Values stored on the customer | Live offer on every card scan |
| Member tier at the till | As a discount group | No |
| Pay with credit or cashback at the till | Through prepared products | Yes |
| Rewards for points right at the till | No | Yes |
| The till can count points itself | Yes | No |
| A cancelled bill reverses the loyalty | Not verified | No |
| Several locations | Yes, branches paired by hand | Yes, each location separately |
Why merchants add Rewardly
Rewardly gives both the same customer facing part: a card in Apple Wallet or Google Wallet, push notifications and one place to manage the program. What differs is how the till takes part.
- Customers add the card to Apple Wallet or Google Wallet in about 10 seconds, with no app to download.
- Businesses on Rewardly see 30% more repeat visits on average.
- Push notifications land on the lock screen, with a 90% read rate.
- One program and one card for all your locations, with results for each location.
- Rewardly does not replace your POS. Sales still run through your till as they do today.
- POS integrations and push notifications are included in the Advanced, Professional and Enterprise plans.
The differences that matter day to day
Stored in the POS or read live
Dotykačka holds one points value per customer, a discount group and an account balance, written by Rewardly. Papaya POS holds no balances, and the till reads the current state from Rewardly on every scan.
Redeeming rewards
On Dotykačka, staff ring up a prepared product, for example a free copy of the reward product. On Papaya POS, Rewardly returns the discount for the open bill, and a free item is applied to the matching line.
Tiers
Dotykačka applies tiers as a percentage discount group, one group per customer. Papaya POS does not show the member tier.
Several locations
Dotykačka connects one cloud with its branches, and you pair each branch with a Rewardly location. Papaya POS connects each location separately, with its own keys.
Two examples
Illustrative example
A gift shop on Dotykačka
Some products already earn points in Dotykačka. Rewardly reads the points after each order and shows them on the customer's wallet card.
Illustrative example
A café on Papaya POS
The tenth coffee is free. When the card is scanned on the bill that includes a coffee, Rewardly sends a discount for that coffee line.
Questions about Dotykačka vs Papaya POS
Dotykačka suits you if you want values stored in the POS and points counted per product by the till. Papaya POS suits you if you want a live offer for each bill and rewards bought with points right at the till.
On Papaya POS, yes. On Dotykačka, rewards are redeemed through products Rewardly prepares, not bought from the reward catalog at the till.
Papaya POS gets an empty offer and the sale goes through without loyalty. Dotykačka does not ask Rewardly at checkout, so the till works from the values it already has.
On the Rewardly card in Apple Wallet or Google Wallet, on both. With Dotykačka, the values are also stored on the Dotykačka customer.
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