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Insights & Updates
The Rewardly blog is a free library of practical guides for cafés, restaurants, salons and shops that want customers to come back: how to set up a digital loyalty card, which rewards work, how to write push messages that get read, and case studies built from anonymised data of businesses using Rewardly.
Paying with credit and cashback at the till: how it works in Storyous and Papaya POS
How customers pay with credit and cashback at Storyous and Papaya POS tills: automatic use, the trigger product, what customers see and how to train your staff.
Loyalty program for multiple locations: 5 decisions to make early
Loyalty program for multiple locations: one shared card, rewards redeemed elsewhere, numbers per branch, team access and local messages. Five decisions.
A stamp card that pays out the reward on the same bill: how it works in Storyous
How Storyous applies a stamp card reward right on the bill that filled the card: how it goes in a café, what the waiter controls, Rewardly setup and the limits.
Barbershop loyalty program: rewards that match the haircut rhythm
Barbershop loyalty program built on the haircut rhythm: which visit to reward, a reminder after 30 days without a visit and VIP perks for loyal clients.
How to connect Storyous to Rewardly with a code: step by step
How to connect your Storyous till to a Rewardly loyalty program with a code, no Storyous password needed: what to prepare, steps, menu, locations and tests.
56% of new loyalty members come back within 90 days. Here is how fast, by industry
56% of new loyalty members come back within 90 days. Café members who return are typically back in 15 days, restaurants in 18, beauty in 27.
Why a loyalty program must never block your till
What happens at the till when your loyalty program briefly stops responding: how Papaya POS, Storyous and Dotykačka behave and what staff and owners should do.
Members who return in their first month are 2.7 times as likely to stay a year
Loyalty program statistics from 9,528 real cards: members who return in their first month are 2.7 times as likely to still visit a year later.
Scanning a loyalty card at the till: how staff recognise the customer
The till recognises the customer by their Rewardly card in Apple Wallet or Google Wallet, not by phone. Why to scan before closing the bill, plus staff tips.
How many stamps on a loyalty card: a simple calculation
How many stamps on a loyalty card? A simple effective discount formula, a visit frequency check and four worked examples for a café, bakery and barbershop.
Connecting a loyalty program to your till: what staff see, what customers see
Your till either asks Rewardly with every card or keeps loyalty values stored itself. What that means for staff, customers, rewards and member discounts.
10 visit pass: paper punch card or on the phone?
How to price a 10 visit pass, which rules to print on it and what a paper punch card cannot do. A practical guide for gyms, studios, massage and classes.