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Approfondimenti e novità
Strategie, storie e idee per le attività che vogliono clienti che tornano.
A restaurant loyalty program that actually works
A full restaurant on a Friday night does not mean a healthy business. What matters is how many guests come back next week, next month and off peak.
Why customers do not use loyalty programs
When a loyalty program fails to take off in a business, the problem is usually not that customers do not want to collect rewards. The problem is far more mundane.
Customer retention that increases revenue
A first purchase guarantees nothing. In hospitality, beauty and local retail, what matters is whether the customer comes back a second, third and fifth time.
How to increase customer retention in practice
A first purchase guarantees nothing. The customer comes in, orders, pays and leaves. If they do not come back, you paid for acquisition with no long term value.
A loyalty solution without an app in practice
When a guest at the till has to take one more extra step, they often do not take it. Download an app, create an account, confirm an email, allow notifications.
Automating customer communication in practice
A customer comes in for the first time, buys something and leaves. Then silence. No next visit, no response, no reason to come back to you.
A guide to digital loyalty cards
A paper stamp card looks harmless. Until it starts holding back sales. It gets lost, staff forget to stamp it and you as the owner have no idea how many people actually come back.
How to set up loyalty rewards that work
Most loyalty programs fail before the customer ever earns their first reward. Not because people do not want perks.
A loyalty system that brings customers back
When a guest comes in once, you have not won yet. Real growth starts with the second, third and fifth visit.
The 7 best loyalty mechanics for food and drink
A café owner sees it quickly. Guests come in, order, leave and a large share of them do not come back as often as they could.
How Businesses Make Money with Rewardly
Paper cards get lost. Apps get deleted. Emails get ignored. Rewardly lives in your customers' wallet and actually makes you money. Here's the math.
Bookio integration with Rewardly, the digital loyalty program on mobile
Connect Bookio bookings with a digital loyalty program. Upcoming appointments show up on the customer's Rewardly card in Apple Wallet and Google Wallet, with free push notifications and several reward types.