Bookio loyalty program
Booking integration with Rewardly

When a customer creates or changes a booking in Bookio, Rewardly shows it on their loyalty card in Apple Wallet and Google Wallet: date, time, service and duration. New loyalty members are also registered in Bookio automatically.

Connection: Facility ID from Bookio support
On the card: The booking in Wallet
Customer matching: By email

Why connect Bookio

The appointment always at hand

Customers don't need to dig out the confirmation email. The appointment is on the card in their phone, right next to their loyalty perks.

A notice when it changes

When a booking is created or moved, the Wallet card shows a notice with the new time.

New members in Bookio too

When a customer creates a loyalty card, Rewardly registers them in Bookio if they are not there yet.

How it works

From a booking in Bookio to the appointment on your customer's card.

1
Connect Bookio
Set up the connection with the facility ID from Bookio support, then choose the loyalty program whose cards should show bookings.
2
The booking reaches Rewardly
Bookio sends Rewardly every new, changed and cancelled booking. Rewardly finds the customer by email.
3
The card updates
The appointment appears on the card. For a new or changed booking the customer gets a notice on the card; a cancelled booking disappears from it.

What the integration can do

The booking on the card in Apple Wallet and Google Wallet
Date, time, service, duration and booking status
A notice on the card for a new or changed booking
Cancelled bookings are removed from the card
Automatic registration of new members in Bookio
The booking is also loaded when a new card is issued

What data is exchanged

From Bookio to Rewardly

New, changed and cancelled bookings
The customer's booking when a new card is issued

From Rewardly to Bookio

New customers: first name, last name, email and phone

Bookings do not earn points or stamps. The integration shows appointments on the card, and points are collected as before.

Good to know before you connect

Not sure the integration fits? Contact us

The customer's email in Bookio must match their email in Rewardly.
The customer must already have a Rewardly loyalty card.
Bookio support provides your facility ID.
The card always shows one booking, the one created or changed most recently.
Bookings show on the cards of one loyalty program.
Bookings do not earn points, stamps or rewards.
No notice is sent when a booking is cancelled; the appointment just disappears from the card.