Start Zapier workflows
from loyalty events

Rewardly has no ready made connector for every tool you use. With Zapier you connect them yourself: Rewardly sends loyalty events to a Zapier webhook, and your workflow does the rest. Zapier runs the Zap, Rewardly only sends the events.

Connection: A webhook URL from Zapier
Events: 11 loyalty events, you pick
Back to Rewardly: Public API, with the API add-on

Why connect Zapier

Connect the tools you already use

Send a new member to a spreadsheet or a CRM, post an issued reward to a chat, or open a ticket when a pass is voided. You build the workflow in Zapier.

No developer needed

Zapier gives you the webhook, Rewardly sends the events. A test action on the Rewardly screen shows you that the connection works.

Update Rewardly from your workflow

A workflow can call the Rewardly public API to update customers from other apps. API keys need the API add-on, which you turn on by writing to us.

How it works

From a webhook in Zapier to workflows that start from loyalty events.

1
Add a webhook in Zapier
In Zapier create a Zap and pick Webhooks by Zapier, then Catch Hook, as the trigger. Copy the webhook URL that Zapier shows.
2
Paste the URL into Rewardly
In Rewardly open Settings, then Integrations, then Automation, then Zapier. Click Add webhook and paste the URL you copied.
3
Pick the events
Choose which loyalty events go to this webhook. Rewardly sends each one to the URL when it happens, and your workflow starts from it.

What the integration can do

A guided Rewardly screen for Zapier, with the steps for its webhook
Several webhooks per tool, each with its own choice of events
Eleven loyalty events: customers, loyalty accounts, passes and rewards
customer.deleted is included, so a workflow can remove the person elsewhere
A test action and a delete action for every webhook
The number of events sent to each webhook
Calls to the Rewardly public API from your workflow, with the API add-on
Works with every loyalty program type: stamps, points, cashback and memberships

What data is exchanged

From Zapier to Rewardly

Calls to the Rewardly public API that update customers, with the API add-on

From Rewardly to Zapier

Customer events: customer.created, customer.updated, customer.deleted and customer.merged
Loyalty events: loyalty.enrolled and loyalty.updated
Pass events: pass.issued, pass.updated and pass.voided
Reward events: reward.issued and reward.updated

What the public API can change is described at developers.rewardly.me. Requests go to ext-api.rewardly.me with your API key in the Authorization header.

Good to know before you connect

Not sure the integration fits? Contact us

There is no Rewardly app in the Zapier directory. You use the Webhooks by Zapier and HTTP steps that Zapier already has.
Only the project owner can set up webhooks and API keys. Other team members see an Owners only notice.
Sending events to a webhook works from the screen. Updating Rewardly from a workflow needs an API key.
API keys are not turned on by default. To turn them on, write to us at hello@rewardly.me.
Rewardly does not run the workflows. Zapier runs them.
There are no ready made workflow templates. You build the workflow yourself.
Removing a webhook stops Rewardly from sending to it.